How Our Backups Work At KINGSCEL
Recently we've been getting some questions in our help desk about how our nightly/Weekly backups work.
What Type Of Backups Come With Your Account?
All of our Web Hosting accounts come with complimentary nightly and weekly backups.
They run once each night and week we retain one day's worth of data.
All of the data backed up is stored in a secure third-party location and is freely available inside each cPanel account (you don't have to open a ticket to access it).
In order for us to keep our prices competitive, we can only offer 1 day's data retention complimentary.
For an additional fee of $5.99 per month you can add 5GB of backup space and retain up to 30 days worth of data (read more below).
Backup Requirements
My number one goal creating Kingscel was to be able to offer an affordable, high-speed, reliable, and secure cloud hosting infrastructure.
In order for us to accomplish this we have to draw the line in the sand somewhere and set limits on what we can and what we cannot backup.
After much internal discussion, we've set the following requirements for our complimentary backups to run:
- Accounts cannot have more than 100,000 Inodes
- Accounts cannot have more than 20GB disk usage
If your cPanel account falls into one of the above categories, it will not be included in our complimentary backup service.
Why We Have Backup Requirements
When the server conducts backups each night it runs a process called rsync where it copies over your file structure over to our backup servers.
Each day, it examines the files you've modified and only updates those, to keep the host server maintaining the highest level of performance.
For accounts that are very large, this can take a toll on the input/output (IO) of the solid state drives, causing stress on them that can create a degrade in performance.
We've found by using the above limits, we're able to always maintain the performance we're known for as well as the ability to offer these type of backups.
Please understand, we're not trying to be jerks, but the performance of our cloud is very important to us as we don't want to offer a solution that is slow or one that is plagued with downtime.
How To Get More Than 1 Day's Retention
If you want to have more than 1-days backup retention (and we highly recommend it) we've partnered with a company called DropMySite to streamline the process.
When you sign-up for your account, open a ticket and we will set you up in no time.
